Skip to main content
< Back
    Page Loaded - Why Results Don't Match Plans

    Xfinity xFi Speed Test

    results vs plan

    Why don't results match my plan?

    This test doesn't measure the speed of your plan but instead, looks at the speed that's reaching your device. We've explained in more detail below.

    About Plan Speed

    your plan speed

    This is the speed you're paying for as part of your service. It's the speed delivered by our servers to your Gateway or router that all the devices in your home share. It's a finite amount so if you add devices, you may need to add more speed to your plan.

    How much speed do I need?

    About Speed to Device (Your Results)

    speed to device
    Speed to your computer

    This test is measuring the amount of speed available to a certain device at a certain time. This is usually lower than your overall plan speed.

    The speed available to a device can be affected by:

    • Limitations of your device
    • Your device's WiFi capabilities
    • The number of devices online, using up speed, at the same time
    • Outdated software
    Tips to improve speed